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    3407 comments  ·  Backward Compatibility  ·  Flag idea as inappropriate…  ·  Admin →
    SleepyWind34142 commented  · 

    For your reference, your service request number is 1413646214

    This is to let you know that we have assisted this customer that is having an issue wiht the bought game on your Store that isn't working fine due to it's version and platforms difference. We highly advised him to talk to you and ask for options to have it replace.
    Thank you so much.

    Kimver M.
    Xbox Customer Support

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