MR YOUNG AJ

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  1. 2,928 votes
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    MR YOUNG AJ commented  · 

    I purchased a customized controller for my son and I'm extremely displeased with the poor "engraving" quality. The controller was not engraved, carved; just a mere thin layer on the outer surface of the controller that wipes right off. He only opened it yesterday and the name has already began to fade. I contacted XBOX who was not at all helpful in resolving this. I have to send the controller back and wait another 2 weeks to receive a replacement. Disheartening!

  2. 6,255 votes
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    MR YOUNG AJ commented  · 

    Agreed. My son has a controller that is inoperable, Xbox has not provided a viable solution other than purchase a new controller. I'm so disappointed in Xbox; however, he prefers Xbox over PS4.

  3. 474 votes
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    21 comments  ·  Console Hardware & Accessories » Xbox One S  ·  Flag idea as inappropriate…  ·  Admin →
    MR YOUNG AJ commented  · 

    I purchased a customized controller for my son and I'm extremely displeased with the poor "engraving" quality. The controller was not engraved, carved; just a mere thin layer on the outer surface of the controller that wipes right off. He only opened it yesterday and the name has already began to fade. I contacted XBOX who was not at all helpful in resolving this. I have to send the controller back and wait another 2 weeks to receive a replacement. Disheartening!

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