FAQ

Frequently Asked Questions


Q: How do I use the Xbox Feedback site?
A: Xbox Feedback is divided into two areas: New Ideas, and Feature Forums.  The front page of Xbox Feedback is the "New Ideas" forum, where you can post and vote on new ideas.  The "Feature Forums" are accessible from the sidebar on the right; these are the ideas that are shared with the Xbox organization.

If a "New Idea" suggestion meets the posting guidelines and earns enough votes, it will be moved to a Feature Forum.  Duplicates will be removed and their votes lost.

Q: Do I need to sign in to post ideas and vote?
A: Yes. Sign in with your Microsoft Account to post your ideas, comment, and vote. Your User ID will be your Gamertag.

Q: What are the rules for posting?
A: Please check out our Posting Guidelines.

Q: What happens after I submit my idea?
A: Once you post a new idea, other Xbox fans can view, comment and/or vote on your idea. We have a dedicated crew of staff and moderators who review the ideas and comments. If your idea has enough votes, it will be added to the Feature Forums, where ideas are heard throughout the Xbox organization.

Q: How does voting work?
A: Once you're signed in, you can vote for an idea by clicking the "Vote" button next to the idea's title and description. You can vote once per idea. An idea's total number of votes is presented just above the "Vote" button.

Q: I got banned on Xbox Live / My Xbox is having an issue / I have a question about my account 
A: Xbox Feedback can not assist with individual user experiences; our goal here is to give the community a voice for feature requests and new ideas!  If you have a question about Xbox Live Policy or Enforcement actions, or why you were banned, please go to Xbox Enforcement.  If you have a question about your account, or need help with your Xbox console, please visit Xbox Support.

Q: What's the difference between Hot Ideas and Top Ideas?
A: Top ideas have the highest total vote counts in their category. Hot ideas are those which have received the most votes in a recent, short amount of time. For example: a new idea with 30 fresh votes this week will be Hotter than a 500-vote idea that's been around a while and got fewer votes in the same time frame.

Q: How can I tell if an idea's being implemented?
A: The status of an idea will be updated to “In Progress” when it is being implemented, and after it has been released, the status will be updated to “Completed”

Q: Do I get credit if my idea is implemented?
A: You get boasting rights among your friends and family, and the knowledge that you've helped make Xbox better for everyone. We won't be offering any form of compensation. For more info, please check out our Posting Guidelines.

Q: How do I receive updates about my ideas?
A: You can enable notifications by clicking “Settings” – located next to your Gamertag in the upper right portion of the screen. Type in your preferred email address to receive the updates. You can also set your preferred language and add an image for your Avatar.

Q: I have a question about my Xbox 360/Xbox One/network connection/billing history. Can I ask it here?
A: For any support-related questions, please reach out to us at http://support.xbox.com/contact-us

The Clubs & LFG Forum Is Live!

Our newest Feature Area forum, Clubs & LFG, is now live! We've added a bunch of ideas that you can now vote on both in the Feature Area forum and in the Clubs & LFG category of theNew Ideas forum!


Go to the new Clubs & LFG forum and vote for your favorite ideas!



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