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Xbox Live Account Enforcement Team

I myself am a long time Xbox owner as many here are. I recently received a 24 hour suspension with only very broad language used to describe why. There is currently no way for an xbox live customer to contact anyone who can provide more information if the suspension is 24 hours or less in length. My suggestion is to include a date/time of the alleged violation and was the violation over chat/typed message/screen shot. Finally, there needs to be some way to contact someone on "The Enforcement Team". There simply has to be more information provided if you are going to suspend an account.

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lotsaluck4 shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →


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  • XBLETmasterV36 commented  ·   ·  Flag as inappropriate

    • Wrong site to post and ask for help about your banned account dude. This is for making XBL and Xbox consoles even better, not for whining about Enforcement actions and banned account so no one can help you here sorry. Refer to the forum rules below.

    Q: I got banned on Xbox Live / My Xbox is having an issue / I have a question about my account

    A: Xbox Feedback can not assist with individual user experiences; our goal here is to give the community a voice for feature requests and new ideas! If you have a question about Xbox Live Policy or Enforcement actions, or why you were banned, please go to Xbox Enforcement. If you have a question about your account, or need help with your Xbox console, please visit Xbox Support.

    Going to flag your idea as inappropriate. Sorry

  • lotsaluck4 commented  ·   ·  Flag as inappropriate

    I forgot to mention, I have never had a suspension of any kind on any platform. I suppose that's another reason I was so surprised to find out that they are suspending accounts with no ability for a customer like myself to find out specifically why.

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