A CALL BACK NUMBER FOR XBOX LIVE ENFORCEMENT
THEY CONFINE US TO FORUMS? Some of us are innocent. We shouldn't be treated poorly confined to a forum when your account with everything you worked for has been banned. FOREVER.
DSM voiD commented
I just want to know why I got suspended until December 1st. I haven't "abused" communication at all recently, so an explanation would be nice
lI L0G0S Il commented
I was in a Destiny 2 raid with this guy hosting. My child was apparently herd through the mic making a happy hum. he Ask quote "What'da f*ck is that sound." to which I politely replied, "It's my kid. apologies." Next I hear I get verbally harassed by this Temperamental gamertag. & then he goes after my kid, to quote "Muzzle your Kid" then I'm kicked from party & then kicked from game. Which is what prompted my message to him dropping an F-bomb on him. too which he replies with the same response "Muzzle your kid" less than 5 mins later I'm reported & suspended. I'm all for facing my suspension but please do not let this guy get away with his inappropriate comment about my child. please.
Spent All Day commented
I am unable to submit a case review for my son, he has been suspended since 10/31/17 for no reason. His suspension was to be lifted yesterday and it hasn't. I was able to chat with support today and they indicated he is suspended to 2/8/18 because he violated his current suspension. He is 12 and they will not tell me how. Why is this, we pay for Xbox live, we have spent countless money on new systems, games, accessories! This is complete bs. He was banned also in June for apparent harassment but of course they don't give evidence or listen to his side, they automatically stated decision upheld. We are done with Xbox, I will not spend another dime for Xbox consoles or games. It's disgraceful!
Doug v2 commented
i can not submit a case review for my ban, i feel that even though i am banned i should be able to chat and message the people on my friends list. is there anyway you could have the bann lifted or make it so i could chat with my friends
Axel Cell commented
My gamer tag is Axel Cell. Just got a communication ban 2 days ago. I am innocent and never trash talked anyone. Always used parties with my friends. Some people get butt hurt and lie and report you because you are much better than them. I Submitted a review and had to wait for a response. Played their game with the questions and the comments. Got a reply 2 days after saying the decision was upheld. I'm a loyal Xbox customer! I've had my account for 15 years! I'm not happy about this. Makes me wanna switch systems. All I want are answers or a phone number to call. This isn't right. I'll be taking my purchases elsewhere from now on. Thank you enforcement team for ruining something I loved. I really hope the "enforcement team" listens to our issues and works on a better system to deal with things like this for the sake of us that are innocent, also the future gamers that will be having this same problem. I know I'm done. Good luck everyone.
My son has been banned because other boys didn’t like the fact that he was beating them in a game and so they reported him!!! I have a good mind to get rid of the Xbox one entirely!!!! You cannot ban someone without proof of them doing something wrong! This is bullying!!!!!
My xbox one is banned for no reason too.
+1 Direct number please
My gamertag is NightIsMyName. Im on my third temp comms ban because people use that button as a *** weapon. They say that they look into the bans but they really *** dont and they know that statement is *** ***
Sentinel Viable commented
This is a crap system, I’ve recently been banned for calling out a ddoser in Destiny 2 that is too sad to play the game on his own. Xbox’s “Enforcement Team” needs to realize that some people get fed up with toxic players online that can’t shut their mouth, like there is no way only 900+ people have voted to ACTUALLY TALK to an Enforcement Team employee to get the exact message that gets you banned, all that happens to me is I get sent to a website that shows a fat ginger saying “ Be Excellent to Each Other...” I WANT TO KNOW WHEN, WHY, AND HOW EXACTLY, IF NOT THEN IT SHOWS THAT INNOCENT PEOPLE ARE BUYING GAMES, GETTING BANNED, AND LOSING ALL THERE MONEY THAT GOES TO THE SAME PEOPLE THAT BANNED THEM. There is no way that Xbox shouldn’t be shut down, this is robbery at its finest and it’s not gonna get any better if we can’t talk to the dips$$$ that has put us in a suspension
Here is the skinny that common sense should have taught you all...
***Microsoft has your money already. They don't care what happens after that***
I suggest everyone take it elsewhere. No other options unfortunately.
Comrades, may our voices be heard, shouting across the rooftop of this world. We the people of this community worked hard for those games and the content inside of it. They are not just taking money away from us, they are taking away our happiness.
And, finally, my Skype account (PAID) is also not operational. What a fecked up company this has become!
I have PAID for this service and have now been banned without having the slightest idea why. I am demanding a refund and an investigation as it is Microsoft which is acting against the law here.
You cannot take people's money and then ban them for no reason - that is what con artists do, isn't it?
I just received my second comm suspension in in 7 days and have not the slightest idea why it happened. MS has not provided me with any clue as to what has happened.
Further, when submitting a request for a case review I was asked extremely ambiguous questions to which the answer could have gone either way. For example, they asked "There is nothing wrong with a purple avatar. It just looks cool". I answered, in all innocence, 'yes'. Wrong! according to MS - this would constitute unauthorized alteration of a gamer tag. There were other similar 'gotcha' questions which seem designed to prevent people asking for a case review.
We need a telephone number where we can discuss silly bans like this.
My Gamer Tag is BULLYDOG69 and I just got what I believe is my 2nd temporary communications suspension this morning and my girlfriend who has her own account got her first last night as well. Now the only reasons for both of these were for conversations we had with people through messaging and it pertained to Friday the 13th. Now, any of you fellow gamers knows its annoying to be left behind when space is still available or if you get run over or if the host rage quits. So, when this happens, the gf or I send a 9 times out of 10 very very nicely written messaging, the 1 time might gave one or two swears in it. Now, we are both adults, we both paid for our systems and our games and everything so why is it that when someone who is being a jerk themselves reports someone for something that they called that person out for we get our stuff suspended. Not everyone is innocent and we admit that yes we at times swear, but we gauge that by the responses we get back first before we would even use that language so to say we might be saying it to a child is wrong because we know for a fact that its someone of appropriate age. Xbox you guys need to develop a system that when people are reported you need to contact the accused before you dole out punishments. Not everyone will be honest but repeat occurrences of the same nature are obviously in violation. Talk to us, your community, your bread and butter. We pay for your systems, your games, and our experiences, so maybe hearing both sides would be a good start to being able to deal fair and just punishments. Thank you and I expect some sort of message or call from Xbox or the Enforcement Team pertaining to my recent situation. Any other gamers agree?
MY GAMERTAG IS
I was followed on Division by 3 guys as we foughr bacl and forth (I dont mind being followed its a part of the game) but then they started to consistently trash talk me and call me a p**** and garbage and called me a fa**ot little b****. I WASNT EVEN USING MY MIC. So then I leave the game because Im good without the trash talkong and decided to play 4Honor. But before I started my first game, sent the ring leader of the 3 a message telling to not call ME the p**** when he couldnt even face me without it being 3v1 and them using autoshotguns. I then block him and report him for voice communications.
Next day I get a chatban for 2 weeks. I think to myself that its probably because I said p**** but I dont really uae my mic much so I took my lump. Played nothing but 4 honor and outlast after that till 2 days later(TODAY), I am banned for 2 weeks from multiplayer and 30 days from communications WITHOUT WARNING. It wasnt till later i got the email. Then I call customer support and talk to a manager who gives me their legal department address as well as fax number and said theyll be passing on the phone call recording to THEIR superiors for investigations.
Same day as in TODAY STILL I GOT AN EMAIL FROM MICROSOFT AGAIN STATING THAT THEY NOW EXTENDED MY TIME TO A 30 DAY BAN WITHOUT MULTIPLAYER AND 100 DAY COMMUNICATIONS BAN.
THIS IS NOT THE FIRST TIME!!!
I WHOOPED A LITTLE KID ON 4 HONOR BACK IN APRIL AND HE SENT ME A MESSAGE CALLING ME A *** SAYING IM OBVIOUSLY A MODDER AND A CHEATER BECAUSE ONE GUY SHOULDNT BE ABLE TO TALE ON 4. HE THEN GETS HIMSELF AND HIS 3 AND PROBABLY MORE BUDDIES TO REPORT ME. I GOT A 2 WEEK MULTIPLAYER BAN AND WAS ONLY SUPPOSED TO HAVE A 2 MONTH COMM BAN BUT THEY KEPT IT BANNED FOR AN ADDITIONAL 2 MONTHS AND DIDNT SAY WHY TILL I GAVE DASHBOARD FEEDBACK THAT INLCUDED MY COMM BAN AND NOT EVEN ONE FULL DAY LATER MY COMMS WERE COMPLETELY BACK!
I AM BEING HARRASSED
In the middle of a Raid on Destiny 2, Bam, got a ban. For no apparent reason, haven't played anything else or trash talked in messages or in multiplayer... 2 week ban, like what? The enforcement team is completely useless and unnecessary. The best part, you cant dispute or contact them, they make a decision and screw you out of days or weeks of playing. I will go to PlayStation or PC just because of them.
o Rivers o commented
i literally just got banned for using the word chump. for 2 weeks. unbelievable. I think I'm going to playstation, i hear they aren't *** there
I have been chat banned for talking back to a childish kid that has sent me hate mail after killing him on fortnite. he has spoken about my mom and it just made me mad so let em have it but I get the ban for talking back to him it is really unfair for this ban, there is so many kids that do this and no one does anything about it